A Look at Suddenlink Communications
About the Company
Founded in 2003, Suddenlink Communications® might be one of the newer cable TV providers on the list, but they’re still within the top ten largest in the country. The company offers cable, high-speed Internet and phone services to 19 states, including several major markets in Texas, Arkansas, Louisiana and more. As of September 2010 the company said it has more than 1.2 million customer relationships.
Headquartered in St. Louis, MO, Suddenlink Communications operates in several medium-sized markets and has acquired smaller market cable providers in the past, including Classic Communications, a company that served several rural and suburban areas in nine states. They’ve also picked up several smaller systems from larger providers like Cox Communications.
Like other cable providers, Suddenlink Communications offers bundling options for their cable, Internet and phone services.
Services
Cable TV
Suddenlink Communications offers basic, expanded basic and digital HDTV packages. The higher end packages offer DVR upgrades with video on demand programming. The service has more than 200 channels including several digital HD channels and services—any channel that is part of the normal packages that also has an HD counterpart will include that HD channel at no additional cost.
Other on demand channels and services include the NFL Network, on demand movies, and more.
Internet
A variety of high-speed Internet options are available from Suddenlink Communications depending on where you live. In some areas the speed rivals those of other high-speed Internet providers, but as to be expected with a provider to rural areas, some speeds are much slower, offering DSL at the best. The company has said that it’s making an investment in improving their cable and Internet infrastructure.
Phone
Phone plans include unlimited local and long distance, and popular calling features like caller ID on TV, call waiting, call forwarding, anonymous call rejection, and more. The company also offers competitive international rates for several countries.
Availability
Suddenlink Communications provides service to 19 states, and the following large markets: Texas, West Virginia, Louisiana, Arkansas, North Carolina, and Oklahoma.